The uptime brief
Emergency delivery
A dead laptop before a board meeting. A failed switch on payroll day. Call the hotline, and a working, pre-imaged replacement is at your door within four hours — installed and verified by an engineer, not left in a box.
dispatch_boardON CALL
Locations outside the zone are quoted case-by-case.
Ready stock
Emergency stock is held pre-imaged at three NCR hubs and rotated weekly, so what arrives is current-generation and ready to join your environment.
Pre-imaged i5/i7 machines ready to join your domain or MDM on arrival.
High-spec units to keep design and engineering seats productive during repairs.
Switches, access points and firewalls to bring a downed office segment back.
SSDs, RAM, PSUs, docks and display panels for common enterprise models.
When you call
EM/01
One number, answered by an engineer — not an IVR maze. State what's down and where.
EM/02
We confirm stock, share an ETA and dispatch with live tracking within 30 minutes.
EM/03
Our engineer installs, joins the device to your environment and stays until you're working.
Answered by an engineer, 8 AM – 10 PM, 7 days a week. AMC clients are dispatched first.
Before the next emergency
Put your estate under an AMC or rental plan and emergency dispatch is included — with priority queueing.