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The uptime brief
IT AMC
NV TECHSOL's IT AMC gives your business ongoing maintenance and support for the equipment it depends on — preventive maintenance, troubleshooting and device upkeep under one agreement, instead of arranging help one breakdown at a time.
What this covers
Who this is for
Running IT day-to-day without a dedicated maintenance function.
A working office with equipment that needs to stay working.
Adding devices faster than any informal support arrangement can keep up.
Desktops, laptops, servers and networking gear that all need looking after.
No in-house IT person to call when something stops working.
What AMC can cover
Exact coverage is agreed as part of your contract — this is the range AMC can be scoped to draw from.
Diagnosing and resolving everyday IT issues as they come up.
Scheduled visits aimed at catching problems before they interrupt work.
Support for desktops, laptops, servers and networking hardware.
Help with operating system and everyday software issues.
Ongoing upkeep of the equipment your team relies on.
A route to resolution when something isn't working, instead of it sitting unresolved.
Day-to-day administrative IT tasks, where agreed as part of your AMC scope.
Support calls are covered within the agreed AMC scope.
Parts coverage is available on selected plans, subject to the agreed AMC scope and terms.
Why businesses use AMC
None of these disappear entirely with an AMC — but an agreed contract gives you somewhere to take them, instead of handling each one from scratch.
Recurring IT issues
The same problems coming back without anyone responsible for actually fixing the cause.
Unmanaged device maintenance
Equipment that only gets attention once it's already failed.
Unexpected disruptions
IT problems landing at the worst possible time, with no plan for handling them.
Lack of dedicated IT resources
No one internally whose job it is to own IT issues end to end.
Difficulty coordinating multiple IT requirements
Hardware, software and networking needs spread across different people or vendors.
Support approach
Onsite support windows are based on the selected AMC plan and agreed service terms.
Remote support
Issues resolved remotely where the problem allows for it.
Onsite support
An engineer at your location for what remote support can't fix.
Scheduled maintenance
Planned maintenance visits as part of your AMC, not just reactive call-outs.
AMC plan structure
AMC coverage is typically structured around how many devices you have, what types of equipment need covering, and how you want support delivered. Starting prices for each tier are below — final pricing depends on device count, equipment types, coverage scope and agreed terms.
Essential
Plans starting from ₹4,500 / device / year
Professional
Plans starting from ₹7,900 / device / year
Enterprise
Custom pricing, scoped to your estate
Onsite response windows — including priority or extended-hours arrangements on higher tiers — are set out in the agreed AMC contract, not guaranteed universally across plans.
Device count & types
Coverage scope
Support needs
How it works
AMC/01
Understanding your estate — device types, count and how they're used.
AMC/02
Reviewing the current state of your equipment and support needs.
AMC/03
Defining what the contract covers, and what it doesn't.
AMC/04
Proposal and contract documentation prepared based on your requirements and scope, and confirmed in writing before anything begins.
AMC/05
Support and scheduled maintenance delivered under the agreed scope.
Why NV TECHSOL
The same team handling your AMC can also handle your equipment, website and automation.
Support scoped around how your business actually uses its equipment.
AMC scope built around your estate, not a fixed one-size package.
Based in Meerut, with a team that understands regional business needs directly.
Digital services available to businesses nationally, alongside IT support.
Particularly strong coverage for onsite AMC work.
IT AMC sits alongside the rest of what NV TECHSOL does for growing businesses.
Questions
Want your equipment covered?
Request an AMC quote through the quote form, or talk it through with us directly first — either way, you’ll hear back from a person, not an autoresponder. Proposal and contract documentation can be prepared based on your requirements and scope.